COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Maintain social distancing guidelines of 6 feet or more. Again, thank you for your patience! The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. Select Update Account Information and choose text notifications. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. This program is available through July 24, 2020. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Eligible households could receive $250 which can go towards utility payments. Pay via Auto Pay. Copyright 2019-2020 Fort Pierce Utilities Authority. Outdoor lighting services include lighting design, electricity, and maintenance. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. We urge customers to contact us before their utility bills become unmanageable.. Fort Pierce Utilities Authority uses 1 email formats. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Electric & Gas Engineering provides outdoor lighting services to the public. 3900 to make payment arrangements. This program is available through July 24, 2020. Parking Garage is open and free for your parking convenience! Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. Additional community resources are available as well. Pay Your Bill Online. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Customers must enter doors on the east side of the building and exit doors on west side of the building. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Please call customer service at 772-466-1600, ext. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Click to View the Electric Service Area Map. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. A maximum of 6 customers will be permitted inside the lobby at one time. Pay by Text. Customers must call 772 466 1600, extension 3900, or email [email protected] to set up a payment plan. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. Ask your billing questions directly by phone 772-466-1600, email ( [email protected]) or on their website . Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Credit/ Debit Cards only same day posting if paid before 4:30 pm. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. Example: $2,400 past due balance with a $1200 deposit requirement. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. Sec. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Accounts may accumulate large credits or debits. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Wash hands often with soap and water 20 seconds or longer. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . FPUA is proud to serve you, as we face this challenge together. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. You can pay them directly on this website. 67-1391. She fears property managers might retaliate, possibly even evict her and she cant afford that. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Please contact them through their website at www.FPUA.com. 3900. Create a Website Account - Manage notification subscriptions, save form progress and more. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. This program will be continued through July 24, 2020. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. Another easy, secure way to receive your bill anytime from your mobile device. to 5:00p.m. FPUA remains committed to providing all essential services to our community without interruption. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Extra personnel will be available to answer incoming calls. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). However, the company would continue to operate from its current location on U.S. 1. We encourage all customers to remain current with utility bill payments. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. We are announcing the availability of the COVID-19 Payment Program. This program will be available through July 24, 2020. Please call customer service at 772-466-1600, ext. To sign up, click the link below To Register Now.Click Here - To Register Now. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. 59-1290; 2 of Ch. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. All rights reserved. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Please be patient as you may experience long wait times while we work closely with each and every customer. FPUA works with our customers to provide extensions and ensure continued service where possible. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. Electric & Gas Developer Responsibilities. Below are a few links to frequently requested information. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. . As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. FPUA, is one of 34 public power communities throughout Florida. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Contact Us Pay My Bill Apply For Service. Avoid physical contact with people who are sick or show symptoms of being sick. 3900 Monday through Friday, 9 am to 5 pm. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. 3900. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. For more info, please call 772-466-1600, ext. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. They want a land that is slab ready. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. This convenient option eliminates the necessity of coming to one of our locations to make payments. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. Public Utilities; About Us. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. However, the people who live at the complex said they never have had to do without it. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. Please enable JavaScript in your browser for a better user experience. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Pay via AutoPay. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Call your doctor to discuss symptoms before visiting the office. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Phone and Mobile Payment Options. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Payments accepted 8:00 am to 4:30 pm Monday Friday. Create a Website Account - Manage notification subscriptions, save form progress and more. City Payments All payments to the City of Fort Pierce can be made online through our payment center. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! 3900 to register for this program. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. - Manage notification subscriptions, save form progress and more. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. In mid-March, FPUA announced all service disconnects were suspended until further notice. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. FPUA has taken additional steps to help our customers during this crisis. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! Payments received before 2 pm will be posted next business day M-F excluding holidays. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. 3900. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Thank you for your patience as we continue to streamline the process. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. If you have an online account, log in, and click on My Profile. 3900 or visit us online atwww.fpua.com. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Please limit one person per account. These categories are ranked against standards set by the Public Power Communities across the nation. 3900 or email [email protected] to set up a payment plan. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. How can I contact Fort Pierce Utilities Authority about my bill? Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Eligibility requirements apply. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Select pay by text and save a payment method. Get adequate sleep and eat well-balanced meals. Stay home when you are sick, and keep your children home when they are sick. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. 772.466.1600. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. You can be assured we will respond in an expeditious manner to restore the power. Additional payment locations and online options are available atwww.fpua.com. Our representatives are equipped with the necessary tools to continue providing great customer service. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. 3900. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills.
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